Enroll West Michigan

The Health Project’s Enroll West Michigan service is here to help you apply for health coverage and other health services. We can assist you with applying for coverage, state assistance programs, finding a doctor, and other health and human services. We have experienced staff trained to help you enroll in and understand your options for public or private health coverage, Medicare, Medicare Part D programs, and financial support options that can assist you with obtaining medication, food, and other resources.

Enroll West Michigan Partners & Other Key Assets
Access Health
Baldwin Family Health Care
Call 211
District Health Dept #10
Health West
Enroll America
Goodwill Industries
Hackley Community Care Center
Hackley Library
Health Project
Mercy Health
Muskegon Family Care
United Way of the Lakeshore
Public Health – Muskegon County
Muskegon Area District Library
Michigan Works
Orchard View Community Education


Enrollment and Awareness Dates.

October 15th, 2017 – December 7th, 2017: Open Enrollment for Medicare


November 1st, 2017 – December 15th, 2017: Open ACA Enrollment


October 2016: Neighborhood Canvasing
Using geo-mapping data, we took to the streets delivering information to the homes of various Muskegon neighborhood residents who have Medicare eligibility. Each year, we rotate our location to be sure we do our best to get the word out.

Several members of the Enroll West Michigan team went door to door in Muskegon County sharing information about enrollment resources in Muskegon County in anticipation of the November 1st Marketplace open enrollment start date. The group held three neighborhood canvassing events in Whitehall, Wolf Lake, and the Lakeshore neighborhood in October, with volunteers distributing over 2,100 door hangers.

Enroll West Michigan was founded in the spring of 2013, with over 15 organizations devoted to ensuring West Michigan residents are covered under the expanded Medicaid or the Federal Marketplace. This year, the effort expanded into Oceana County where enrollment specialists are also available in the community.

For information on our upcoming events, please contact Liz: 231-672-3201 


You can enroll on your own, or if you need in-person assistance, you may contact any agency listed below during the open enrollment period.

ACA open enrollment period: November 1st - December 15th 

Where to go: www.healthcare.gov

Oceana/Muskegon Department of Health and Human Services 


Hackley Community Care
2700 Baker Street, 3rd floor
Muskegon Heights, MI 49444
Phone: 231.733.6795
Phone Hours: 9:00 a.m.-4:30 p.m., M-F
*Call for appointment

Health Project
565 W. Western Avenue
Muskegon, MI 49440
Phone: 231.672.3201
Walk-in: 9:00 a.m.-4:00 p.m., M-F
Phone hours: 8:00 a.m.-5:00 p.m.

Mercy Health Hackley Campus
1700 Clinton Street
Muskegon, MI 49442
Phone: 231.672.HELP (4357)
Walk-in: 8:00 a.m.-5:00 p.m., M-F

Mercy Health Mercy Campus
1500 E. Sherman Boulevard
Muskegon, MI 49444
Phone: 231.672.HELP (4357)
Walk-in: 8:00 a.m.-5:00 p.m., M-F

Muskegon Family Care 
2201 S. Getty Street 
Muskegon Heights, MI 49444 
Phone: 231.739.9315 
Phone hours: 8:00 a.m.-4:30 p.m., M-F 
*Call for appointment


Oceana County Health Project

217 N. Michigan Avenue
Shelby, MI 49455
Phone: 231.861.0321
Walk-in: 9:30 a.m.-3:30 p.m., M-Th
Phone hours: 8:00 a.m.-5:00 p.m., M-F

Northwest Michigan Health Services Inc. (NMHSI)
119 S. State Street
Shelby, MI 49455
Phone: 231.861.2130
Walk-in: 8:00 a.m.-4:30 p.m., M-F
Phone hours: 8:00 a.m.-4:30 p.m., M-F
*After-hour answering service available

Baldwin Family Health Care
1615 Michigan Ave,
Baldwin, MI 49304 
Phone: 231.745.4624 
Walk-in: 8:00 a.m.-5:00 p.m., M-F 

District Health Dept. #10
3986 N Oceana Dr,
Hart, MI 49420 
Phone: 231.873.2193
Walk-in: 8:00 a.m.-4:30 p.m., M-F 


Required Application Documentation


1. Photo ID
• State ID
• Driver’s License
• Michigan Department of Corrections ID

2. Proof of current household income
• Most recent bank statement
• Unearned income statement (SSI, Unemployment, Child Support)
• Earned income (last 90 days)

If you are applying for the Pharmaceutical Access Program, you need:
• Complete list of current medications, including strengths and dosages
• Copy of your Federal Tax Return for the current tax year

If you have Medicare Part D, you must also bring:
• Copy of your Medicare Card (red, white, and blue card)
• Copy of your Medicare Part D card
• A Medical Expense Summary dated from the first of the year to present from your pharmacy

Applications turned in without all of the required documentation will be considered incomplete and discarded. NO EXCEPTIONS.


See how we have helped people live healthier, better lives.

Socorro and Gloria
A non-English speaking diabetic and in-home care worker was not insured and could not afford her insulin in 2014, because it was costing her more than $300 a month. She was grateful to be covered under a plan that she qualified for in 2014 under the Affordable Care Act. She was able to see her doctor and get her diabetes under control. When she went to went to renew her plan for 2015, she learned she qualified for Medicaid under the expansion. Before we sat down for this interview, she did not know that she was exempt from co-pays and deductibles.

Shonie and Bonita
A woman’s long-term welding career is cut short by fibromyalgia. She found herself without health insurance and without the medications she needed to manage her painful condition. After a year of seeking help from others without success, Mercy Health’s Health Project staff were able to explain to her why she had been previously denied. She also learned she did qualify for a tax credit under the Affordable Care Act. The premium for her new plan is one she can afford. Once again, she is seeing her own doctor and getting her medications. She’s optimistic about the future and looking forward to attending and enjoying her daughter’s graduation.

Peggy and Ron
A man with a heart condition didn’t have a job or insurance. He enrolled in job training and began working as a temporary employee. However, the high cost of insurance as a temporary employee was out of reach. Thanks to the Health Project and the Health Care Exchange, Ron qualified for an affordable plan that allowed him to see his doctor and to get his medications. He looks forward to avoiding several visits a year to the emergency room.

Carla and Jenny
A woman with anxiety issues, heart and dental problems, and no transportation now has coverage and transportation. Her new bus pass gets her to doctor’s appointments, and she can get her medications when she needs them. She’s excited about dental care, which includes extractions and a partial. She is getting out more and looking forward to a healthy future and a bright, new smile.

Benita and Peggy
A widow with diabetes who was at risk of having no insurance and no insulin now has better health care coverage than she did when her husband was working. Her coverage allows her to see her own doctor to get her insulin. Mercy Health’s Health Project staff helped her with each step of the registration process. 2015 looks “healthy and wise” to Benita.


Contact us with questions or for more information on enrollment assistance.

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